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Business Central

Dynamics 365 Business Central Tenant Environments

The Microsoft Dynamics 365 Business Central Tenant Environments tab of the Business Central administration center provides you with an overview of the Business Central production and sandbox environments for the tenant and you can manage upgrades for each environment.

The Business Central administration center provides telemetry for the Dynamics 365 Business Central Tenant Environments to enable troubleshooting and support for the tenant. The Telemetry tab allocates top level AL events telemetry and any errors emerging from calls through the telemetry stack.

For filtering the telemetry for an environment:

  • Select a base point-in-time for the timestamp of the telemetry messages.
  • Enter a number of minutes before or after the base point-in-time to set a range of time for the timestamp. A negative number indicates a number of minutes before the base point-in-time, and a positive number indicates a number of minutes following the base point-in-time. For example, a value of -15 will filter the telemetry messages to a timestamp range of up to 15 minutes before the base point-in-time.
  • Choose the message type.
  • Choose the environment.
  • Select Filter.

Dynamics 365 Business Central Tenant Environments Overview

1. Viewing Details for an Environment

In the Environments list, you can open a page with more details for an environment by choosing the link in the Name column of the list for the environment.

2. Create a New Production Environment

The Business Central administration center provides an easy method for creating Dynamics 365 Business Central Tenant Environments. For example, if you have been using a production environment for training purposes and you have decided to start using provisioning tools to run the business, you can delete the original production environment and then create a new production environment.

To create a production environment:

  • On the Dynamics 365 Business Central Tenant Environments tab of the Business Central administration center, select the New action on the action ribbon.
  • In the Create Environment pane, select Production in the Environment Type list.
  • Select Create.

When the new production environment is created, it will be on the latest production version of Business Central.

3. Create a New Sandbox Environment

A sandbox environment is a non-production instance of Business Central. Secluded from production, a sandbox environment is the place to safely explore, learn, demo, develop and test the service without the risk of affecting the data and settings of your production environment.

To create a sandbox environment:

  • On the Environments tab of the Business Central administration center, select the New action on the action ribbon.
  • In the Create Environment pane, provide a name for the new environment.
  • Select Sandbox in the Environment Type list.
  • Specify if you want the sandbox environment to contain a copy of another environment. If this option is selected, select the environment to copy.
  • Select the application version for the new sandbox environment from the Version list.
  • Select Create.

When you create a sandbox environment as a copy of another environment, the new environment is created on the same application version as the environment that you are copying.

The new environment will also contain all the per-tenant extensions and AppSource extensions that are installed and published in the original environment that is being copied.

A single, default sandbox environment can also be created from within a page in the production environment of the Business Central application.

To delete a sandbox environment, choose the environment on the Environments tab of the Business Central administration center and then Select Delete on the action ribbon.

Precautions for sandbox environments with production data

If a sandbox is created with a copy of a production environment, a number of precautions are taken for that sandbox:

  • The job queue is automatically stopped.
  • Any base application integration settings are cleared.
  • Outbound HTTP calls from extensions are blocked by default and must be approved per extension.
  • Any General Data Protection Regulation (GDPR) action must be handled separately and repeated for the sandbox. There is no integration with the production environment once the sandbox has been created.

To enable outbound HTTP calls, go to the Extension Management page in Business Central, and choose Configure. Then, on the Extension Settings page, make sure that Allow HttpClient Requests is turned on. This setting must be enabled per extension.

Selecting a version for a new sandbox environment

If, when creating a new sandbox environment, the environment is not a copy of an existing environment, you have the option to choose the application version for the new environment. The version list will show the latest Production version, which is the version used for new production environments.

The version list may also have one or more Preview versions. Preview versions are early release candidates of upcoming releases of Business Central that are made available specifically for sandbox environments.

This allows for reviewing new functionality, validating extension compatibility and other general testing of the upcoming release. When a sandbox environment is created on a Preview version, the environment will automatically be updated to new Preview versions when they become available.

However, the environment will not be updated to the Production version. Once a sandbox environment is on a Preview version, it must remain on a Preview version until it is deleted. The environment may also be deleted if an update between Preview versions fails. It is recommended that Preview versions be utilized only for temporary testing of an upcoming release.

4. Updating Environments

Business Central environments are upgraded according to the Business Central roadmap with two annual major updates and monthly service updates.

The Business Central administration center gives you a level of control over the timing of upgrades for each environment.

Set the update window

The update window for an environment defines a window of time during the day in which the environment can be updated. When an update is rolling out to Business Central online, regardless of whether it’s the monthly service update or a major update, the update will be applied to an environment within the time frame that the update window defines.

This helps to ensure that updates are applied outside of the customers normal business hours, for example. The upgrade window must be a minimum of six hours.

To set the update window for Dynamics 365 Business Central Tenant Environments:

  • On the Environments tab of the Business Central administration center, Select the Name of the relevant environment to open the environment details.
  • Select the Set update window action on the Update list on the action ribbon.
  • In the Set update window pane, specify the start time and the end time for the update window for the environment.
  • Select Save.
Schedule an update date

For major updates only, you have the option to select a specific date on which the environment is updated. When a major update version is available, a notification is sent to the notification recipients listed on the Notification recipients tab of the Business Central administration center.

To schedule an update date:

  • On the Environments tab of the Business Central administration center, Select the Name of the relevant environment to open the environment details.
  • Select the Schedule Upgrade action on the Upgrade list on the action ribbon.
  • In the Schedule Environment Upgrade pane, select the desired upgrade date.
  • Select Schedule Upgrade.

The Update version field in the Version Management section of the environment details also displays the version number of the available update version. For more information on Microsoft Dynamics 365 Business Central Tenant Environments, please contact us.

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