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Deployment / Implementations

Voided Sales Order Function In Microsoft Dynamics AX

Voided Sales Order Function In Microsoft Dynamics AX

Microsoft Dynamics AX has the function to control for the deleted sales orders or deleted lines, on this post will illustrate the voided sales order function, where the deleted sales order lines are stored in a different form for reference. First, this function must be activated under the accounts receivable parameter.

Accounts receivable| Setup| Accounts receivable parameters then under General go to Sales fast tab, under Setup field group, Tick the following option Mark the order as void.

Voided sales order function

Voided sales order function

During the sales order transaction assume that the end user after selecting a sales line then delete it, the deleted line is moved to Voided sales order form

sales order transaction

sales order transaction

Let us create the new sales order line and delete it from the header

sales order line

sales order line

Then go to the Sales and marketing| Inquiry| History| Voided sales orders

Sales and marketing

Sales and marketing

The voiced sales order form will open, and the voided sales orders will be shown as the following screenshot

voided sales orders

voided sales orders

The Voided filed has two options;

  • The first is Voided lines; which represents sales order lines that have been deleted and the sales order header is not deleted
  • The second is Voided; which represents the sales order that has been deleted from the header

Go to the Lines tab, which shows the voided lines.

voided lines

voided lines

You can press the Show to show the sales order and order lines.

sales order

sales order

Sales Order Refunds: https://msdynamics.net/2018/07/04/sales-order-refunds-credit-card-payments/

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