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D365 Training

Dynamics 365 Training Featured courses

Dynamics 365 Training

If you’re ready to learn how Dynamics 365 Training can support your business, you’re in the right place. We give many training opportunities to help you get started quickly, whether you’re interested in product exploration or deep training and certification.

Dynamics 365 Training

Dynamics 365 Training

Microsoft Dynamics 365 is the next generation of intelligent business applications that run organizations and allow them to grow and transform.

Dynamics 365 Training combines CRM and ERP capabilities to execute the business functions across domains such as Sales, Operations, Financials, Field Service, Project Service Automation, Marketing, and Customer Insights.

The Dynamics 365 applications can be combined with Microsoft Office 365 tools like Excel and Outlook, analysis tools like Power BI and customization tools like Flow.

Select the right training opportunity for you, based on your affiliation with Microsoft.


We have a platform that anyone can get to for courses about our products: Dynamics Support Desk Virtual academy, Dynamics Support Desk Website for learning by yourself.

Dynamics Support Desk Website

Visit the Dynamics Support Desk Website to experience the new free Microsoft e-Learning platform. It’s a more rewarding approach to hands-on learning that supports you achieve your goals faster.

Dynamics Support Desk Virtual Academy

Visit the Dynamics Support Desk Virtual Academy for short introductory e-Learning courses about our major products. You don’t need to log in to learn, but if you want to track your progress, you’ll need to register and sign in with an account.

Microsoft Dynamics 365 courses are designed to build the introductory knowledge and learn the first key functionalities in Dynamics 365. These courses are appropriate for first-time Dynamics 365 users, the new professionals, and students. Registered users build their Dynamics 365 skills through the videos, scenarios, customer success stories, and hands-on course activities.

Managing Finance and Operations with Microsoft Dynamics 365 is offering opportunities to explore the management of data, business processes, and operations with Microsoft Dynamics 365 for Finance and Operations.

Manage Sales and the Relationships with Microsoft Dynamics 365 is focused on sales and managing customer engagement with Microsoft Dynamics 365 for Sales.

Managing the Customer Engagement with Microsoft Dynamics 365 is highlighting how to use Dynamics 365 customer engagement applications within customer service and field service.

Dynamics 365 customers

We give e-Learning and certification preparation guides for Dynamics 365 customers, as well as downloads of some older instructor-led training materials and Classroom Training For new users.




Customers who have the service plan can access deeper Dynamics 365 e-Learning through the Dynamics Support Desk site, which you sign into through Customer Source. To get started, click the Get Trained with e-Learning tile on the Customer Source, the primary Dynamics-specific location for downloads, announcements, and resources.

Dynamics 365 partners

We give e-Learning, videos, level 300 in-person course offerings, and certification preparation guides for Dynamics 365 partners, as well as downloads of some older offerings.

e-Learning and instructor-led courses

The primary access point for learning for the Dynamics 365 partners is the Dynamics Support Desk Portal. The Dynamics Support Desk Portal gives resources such as video scripts, videos, practices, and test-your-knowledge questions.


Certification preparation resources for partners are available from the Dynamics Support Desk at


In this Article, we introduced the concept of the Dynamics 365 Training and different types of training and their Corresponding Certifications. We then have the Technical and Functional Training along with Online and Classroom training for both users and students.

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