We understand that every organization is different and our Microsoft Dynamics 365 Support services are designed to fully integrate with your people, processes, and systems. Support your Dynamics customers wherever and whenever they need it. Deliver personalized, consistent service customers expect across their choice of device and the channel.
We designed Microsoft Dynamics 365 Support to include everything you need to run a successful operation – from helping an end-user with the GUI to developing and applying a complex change to your production system. It allows you to focus on driving your business forward whilst we ensure that the stability and continuous evolvement of your solution.
Microsoft D365 Support Benefits
Rapid Response Times
Reduce your IT downtime and dramatically improve your SLA with the prioritized Microsoft support.
Instant Return on Investment
With our D365 support, you will get the help you need to set up, manage, and drive end-user adoption.
Technical Account Management
You will receive a dedicated Dynamics 365 technical account manager throughout the duration of your contract, who will work directly with your IT department to achieve specific business goals and address any technical challenges.
Guidance and Support
With regular account reviews, our dedicated Microsoft Dynamics 365 Support team will assist you with the frequent product updates that occur within the platform, and we can even provide the comprehensive training to further support your end-users.
With Dynamics 365, making sure that you plan ahead for future updates is key to success. That’s why we help you to plan, implement and drive the user adoption of new tools throughout your organization.
We have adopted a flexible approach to our Microsoft Dynamics 365 support to ensure we can always deliver a service to suit you. Gaining the maximum advantages from your investment in Microsoft Dynamics means understanding each Microsoft release.
Microsoft D365 Support Engagement Models
- Per Project
Engage us to perform a defined scope of the work on a per project or time and the materials basis.
- Allocated Hours
Engage us for an agreed upon the number of hours per month for the specific tasks or the services.
- Dedicated Resources
Engage specific resources on a full-time basis as the extensions of your own team.