Reply To: How to configure Dynamics 365 AI for Sales in CRM?

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#12781

John
Participant

< ![CDATA[Hi Ali, Enable Dynamics 365 AI for Sales – Analytics option in admin center to collect valuable information regarding communications, such as emails and meetings for users in your organization from Exchange server. This data is used in analytics features for salespeople and sales managers. When you enable this, the Exchange Data option on relationship analytics configuration page is automatically selected.
To enable Dynamics 365 AI for Sales – Analytics, follow these steps:
1. Go to the Admin center.

2. Select Settings > Services & add-ins > Dynamics 365 AI for Sales – Analytics.

3. Read the description and configure the Dynamics 365 AI for Sales – Analytics settings as on and select Save.

Now you can connect to the exchange server to collect data.
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