MS Dynamics 365 Support

Microsoft Dynamics 365 Support Services

We understand that every organization is different and our Microsoft Dynamics 365 Support services are designed to fully integrate with your people, processes, and systems. Support your Dynamics customers wherever and whenever they need it. Deliver personalized, consistent service customers expect across their choice of device and the channel. We designed Microsoft Dynamics 365 Support to include everything you need to run a successful operation – from helping an end-user with the GUI to developing and applying a complex change to your production system. It allows you to focus on driving your business forward whilst we ensure that the stability and continuous evolvement of your solution. Microsoft D365 Support Benefits  Rapid Response Times Reduce your IT downtime and dramatically improve ...

D365 Support for Different Languages

This article describes the D365 Support for Different Languages and their supported configurations for different language versions for Customer Engagement system. It doesn’t include the information about Microsoft Dynamics 365 Language Pack support, but instead explains the supported configurations for the base-language versions. The Customer Engagement (on-premises) version requires the following software: Microsoft Windows Server A Microsoft Windows ServerActive Directory infrastructure An Internet Information Services (IIS) website Claims-based security token service (required for Internet-facing deployments) SQL Server SQL Server Reporting Services Microsoft Exchange Server or access to the POP3-compliant email server (required for email tracking) SharePoint Server (required for docume...

MS Dynamics 365 Support for Customer Engagement

This article explains about MS Dynamics 365 Support for Customer Engagement for phones and tablets. You can access the Dynamics 365 for Customer Engagement data from mobile devices in different ways. You can install and use the apps for Windows, iOS, and Android mobile devices, or you can run the web app on the device’s preferred browser for those devices described here. Dynamics CRM Online 2015 Update 1 introduced a new version of Dynamics 365 for phones that are based on and shares many of the features of Dynamics 365 for tablets. To use this new version of the Dynamics 365 for phones, you must be running CRM Online 2015 Update 1 or later or Dynamics CRM 2016 on-premises or later. MS Dynamics 365 Support for Phones Version Support Microsoft Dynamics 365 Support for phones requires and ca...

Dynamics 365 Support for Outlook

This article contains the information about Dynamics 365 Support for Outlook and the supported software requirements and hardware requirements for Microsoft Dynamics for Outlook. MS Dynamics 365 for Outlook works the way that you do by providing a seamless combination of Dynamics 365 for Customer Engagement features in the familiar Outlook environment. This section lists the software requirements for Dynamics 365 for Outlook and Dynamics 365 for Microsoft Office Outlook with Offline Access. One of the following operating systems is required: Windows 10 (64-bit and 32-bit versions)* Either Windows 8.1 or Windows 8 (64-bit and 32-bit versions) Windows 7 Service Pack 1 (64-bit and 32-bit versions) * Windows 7 does not support offline capabilities. Windows Server 2012 and Windows Server 2012 R...

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